Help Center

The Gift function allows users to send items to their friends with good intentions.

◆ What are the delivery conditions for gifts?
You can only send items that you have 2 or more of.
The cost of shipping is 30 GP per item.

◆Sending a gift

1.[Submenu]→[Gift Box]→[Send Gift]
2. Tap the Plus icon under Recipient to select a friend from your Friend List.
3. Tap the Plus icon under Content to select an item from your Duplicates.
4. Select a preset message or customize your own message to the recipient. (You may enter up to 200 characters.)
5. Tap Send.

◆ Is there a Recall function for sent gifts?
Since the gifts are meant to be sent with good intentions, a Recall function to take back sent gifts is not available.

◆ I'm having communication issues. Can the Livly Support Team help me?
We regret to inform you that we are unable to provide support for fraudulent activity, harassment, etc., which may occur when using the Gift function, or for any communication issues between users.

Please refer to the information below for further details:
FAQ > On prohibited actions > ◆ Fraudulent Actions